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At European Recruitment, our sectors cover a wide range of industries within the field of technology
At European Recruitment, our sectors cover a wide
range of industries within the field of technology
At European Recruitment, our sectors cover a wide
range of industries within the field of technology
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tech jobs in the US?
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tech jobs in the US?
At European Recruitment, our sectors cover a wide range of industries within the field of technology
IT Onsite Support Engineer
Recruitment Consultant
Chris Canneaux
Contact Details
Posted
14 days ago
IT On-Site Support Engineer
Role Summary/Description
Onsite Support (OSS) handles all IT hardware devices and support all IT services. The scope of work includes Maintaining, Analyzing, Troubleshooting, installing computer hardware, software, network, video conference rooms and provide hands and feet support for global IT teams.
The most common roles of OSS in Normal Secure are mentioned below:
- Work on Incidents, Service Requests & Assist VIP Support and global IT teams with problems, Onboardings- and Off-Boarding Activities, Remote Support Coordination, Inventory Management.
- Networking support such as Patching and Debugging.
- Interact with end-users for requestsincidents and follow up with users via teamsmail.
- Hardware repair support including offer request & data migration support.
- Printer support (Toner/Drum/Wastebin replacement) & repair support (call vendor and support technician).
- Installing and decommissioning of hardware (laptop/servers/network/video conference equipment).
- Handling all IT waste disposal.
Job Responsibility:
Following activities are part of the job:
- Working on incidents and tasks in our ticketing system.
- Installation of new end-user devices and data migration support.
- Inventory & Stock Management.
- Remote support co-ordination and assistance of deployment and decommissioning.
- Installation, transfer and decommission of servers and network equipment.
- Network support (Patching & Debugging).
- Printer support (Toner/Drum/Wastebin replacement).
- Support for global projects that are getting implemented at the site level.
- Creation and review of knowledge base articles for our end-users.
- Hardware and software support for non-standard devices i.e. digital signage systems.
- Hardware and installation support for audio/video equipment in meeting rooms.
- Installation and maintenance of devices and equipment located in the server room.
- Meeting room/event support.
- Assist VIP support with local problems/topics.
Industry
Semiconductor
Contract Type
Contract
Location
United Kingdom
City
TBC
Work Model
On-Site
Apply Now
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