IT System Adminsitrator

You are fluent in both German and English, responsible for administering and supporting IT applications and maintaining IT equipment at the Berlin office. As part of the global infrastructure and support team, you will also manage SaaS applications, Azure AD/Entra ID, Intune Mobile Device Management, and Office 365. You work independently, eager to learn and develop, with excellent communication skills. You have a proven track record in troubleshooting, attention to detail, and excellent time management skills. You can balance ongoing administrative tasks and support tickets, escalate and route work to relevant internal IT teams and third-party providers, and participate in long-term IT projects, ensuring our IT environment remains functional and secure.

Responsibilities

• Administering local IT at the Berlin office, including creating, processing, and escalating support tickets.
• Collaborating with the UK IT team to develop processes, systems, and applications.
• Completing technical and end-user documentation.
• Serving as the contact person for local IT providers.

Requirement
 

You should be able to demonstrate the following

• Excellent written and spoken German and English – able to communicate technical issues in both languages to non-technical users.
• Experience in managing Office 365 (Teams, SharePoint, Exchange online).
• Experience with securing Azure AD/Entra ID.
• Experience with MDM device and configuration management (preferably Microsoft Intune).
• Experience with Windows Desktop and Server, including troubleshooting operating systems and software.

Experience in any of the following areas is advantageous but not essential

• ERP systems (e.g., SAP, Navision, Comarch, Netsuite).
• Network troubleshooting (DHCP, DNS, TCP/IP, etc.).
• Confluence, Jira.
• PowerShell.
• SharePoint implementation, development, and administration.
• Windows Active Directory.
• Hyper V.
• MacOS troubleshooting.
• SSO/SAML.