Business Product Analyst

The Digital Operations and Technical Services, DOTS, Digital Manufacturing (DM) team focuses on building digital capabilities to deliver, scale, and support manufacturing systems and digital products to ensure full integration from factory floor to business solutions. Digital Manufacturing focuses on manufacturing systems and data to enable full integration into the shop floor to help adopt consistent digital values across the MTO network. DM supports MSAT innovation through digital tools, enabling operational excellence and asset optimization. The DM team supports long-term growth and helps  scale and sustain business value by accelerating the drive toward becoming a digital supply chain, which enables competitiveness, resilience, and responsiveness.

Essential Job Duties and Responsibilities

• The Business Product Analyst is responsible for translating business & user requirements into use cases, stories and process flows for product development & deployment.
• Understand the product’s business & user requirements and translate them into detailed requirements for the digital product
• As a squad member, builds use cases, writes, manages and clarifies user stories, visualization, and process flows
• Stays 2-3 sprints ahead and ensures each feature has a clear definition of done; ensures each feature level deliverable is aligned to a definition of readiness to enter sprint
• In partnership with the BPO, maintain deep understanding of the business processes to ensure that the teams backlog priorities are aligned with business / customer needs
• Applies business process improvement methods for optimization
• Documents confirmed business processes to serve as reference for development and IT support
• May help write UAT scripts and participate in User Acceptance Testing as needed
• Track metrics and build reports to measure progress
• Help manage dependencies with other product teams
• Apply compliance requirements within scope of responsibility, ensures SDLC documentation, system configuration and compliance activities are up to date
• Understands portfolio of IT systems that the business uses; may specialize in specific applications and as such hold deep product / BPM expertise
• Support and/or facilitate system demos via inspect and adapt workshops as needed
• Explain how requirements may be implemented from a functional standpoint and drive/improve user experience
• Communicate vision to developers and testers

Minimum Qualification

• A minimum of a bachelor’s degree is required, preferably in an Engineering, Science, IT or another related field
• A minimum of 3+ years of related experience required
• Experience of Digital Product Development LCM management process (POC/MVP/SCALE/SUSTAIN)
• Experience in Manufacturing or Quality Systems in a GMP environment (SAP, MES, LIMS, DCS)
• Systems and Digital product LCM Management Experience
• Experience of the E2E manufacturing and product release processes
• Proven ability to engage and empathize with their customers to tailor solutions to the true needs of the customer.
• Demonstrates a continuous improvement mindset and a mentality to challenge the status quo and continuously innovate through experimentation (test & learn)
• Strong problem-solving skills with an ability to accurately analyse situations and reach productive decisions based on informed judgment.
• Can quickly learn industry trends / domains and end user demands from pain points
• Stays up to date with current trends, best practices and new technologies
• Experience using analytics techniques for feature prioritization
• Experienced in facilitating product team ceremonies, managing a backlog/release plan, tracking team level metrics (burndown chart, release burn up, etc.), removing blockers
• Understanding of customer journeys and customer experience
• Foundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent Automation and Emerging Technology
• Creates a culture that relentlessly focuses on helping the people and organizations we touch
• Equipped with foundational knowledge and methods to identify, engage, and build empathy with their customers, and apply these methods to their daily work
• Demonstrates focus on Business agility, Agile delivery with a fail-fast mindset, and measurable outcomes*
• Demonstrates ability to challenge the status quo and continuously innovate through experimentation (test & learn)
• Demonstrated success in working in cross-functional self-organized teams
• Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment
• Serves as a collaborative and valued partner and can influence those around her/him
• Ability to travel 10%, depending on business needs (international and domestic)

HM Comments: BPA supporting DOTS – 6 month contract initially. ****Based in Cork***** 39 hours p/week – ideally onsite 2/3 times. Digital worker – good mix of different digital products for digital manufacturing – mandating in manufacturing side and pharma, scrum and jira. Working on multiple products.